Consultant and junior doctors' industrial action may affect your appointment or visit to A&E - read more

Consultant and junior doctors' industrial action may affect your appointment or visit to A&E - read more
By engaging with our social media channels you agree to follow these guidelines:
Hopefully, we will not have to do this, but if we do, we hope you understand the reasons.
Comments made on our social media accounts will not affect or influence the treatment, care or other services we provide to individuals, unless the behaviours also trigger the requirements of our Managing Violence and Aggression policy.
We’ll do our best to respond to your enquiries during the working day within two hours.
We’ll try to help you, or direct you to people and/or departments who can, wherever possible.
Our working hours are 9am to 5pm, Monday to Friday. We’ll deal with enquiries and messages sent outside of this time as soon as possible when working hours resume.
We do not respond to messages of a commercial nature.
It is important to note that all comments and postings by followers on this site ("User Content") do not necessarily reflect the opinions of Mid and South Essex NHS Foundation Trust.
When comments and queries posted outside of working hours on Twitter and Facebook represent a risk to patient safety or a serious risk to the Trust’s reputation, the Communications manager on-call will respond.
We reserve the right to modify or change these house rules at any time.
We aim to make our social media as accessible as possible for our communities, and there are a number of ways we do this:
We are committed to protecting and respecting your privacy. We may use analytics or third parties to analyse our social media channels for trends, insights and engagement.
If you spot any content or comments posted on our social media channels which you believe are not in accordance with these house rules, please report it to mse.communications@nhs.net and/or send a message through the relevant social media channel.