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About our Trust

Mid and South Essex NHS Foundation Trust serves 1.2m people in mid Essex, southeast Essex, and southwest Essex.

We provide a range of acute healthcare services from three main hospital sites at Broomfield, Basildon, and Southend, including urgent and emergency care, planned care including elective surgery, diagnostic testing, outpatient services and maternity services.

As well as our main hospital sites, we also provide services from other smaller sites, such as Orsett Hospital, the St Andrews Centre in Billericay which provides x-ray and blood testing facilities, and Braintree Community Hospital where elective orthopaedic surgery is carried out.

Specialist services are provided from our main hospital sites, including the Essex Cardiothoracic Centre based at Basildon Hospital, the Burns and Plastics Service at Broomfield Hospital and the Cancer Centre at Southend Hospital.

Our values are at the heart of everything we do, and we have monthly values awards to celebrate those staff who are recognised by their colleagues as demonstrating our values in their day-to-day work. 

Our annual Shine awards reflect those colleagues who have made a real difference to our patients, by demonstrating our values through their work. 

Our strategy

Our organisational strategy is made up of one vision, three 3-year goals and five-strategic objectives for 2023-24.

Our Trust Goals listed in a graphic in green boxes

Our three-year goals

High quality local services - Build local services that are high quality and integrated.

Equitable access - Driving equity as our priority, including in specialist services, taking advantage of digital.

Opportunities for our staff - Invest in becoming an employer where everyone has an opportunity to grow, innovate and improve.

Our strategic objectives

Strategic objective one: We will put the patient first at MSEFT; caring for patients and valuing our people, our care is delivered by skilled and empowered staff.

Strategic objective two: We will plan and provide enough of the right capacity to treat all our patients – both physical and virtual, working with our system to do so.

Strategic objective three: We will design and implement the best model of care for patients receiving medical care in our hospitals, across professions, and by developing new roles.

Strategic objective four: We will develop a quality learning system using evidence to improve safety and increase visibility, equity and effectiveness of care.

Strategic objective five: Improving value in all we do and maximising the opportunity of digital.

Our culture and values

Our values are excellent, compassionate and respectful.

MSE Values infinity wave and description below 

Expand each drop-down below to find out more:

Excellent

We go all-out for excellence and put delivering exceptional care at the heart of everything we do.

Excellent icon of five stars in a circle

  • I regularly review what I do and how I do it to improve my personal performance.
  • I find opportunities to take positive action to improve and innovate.
  • I prioritise working with others on shared goals
  • I learn from others and openly share my own knowledge and experience.
  • I seek out and act upon feedback from colleagues, patients and visitors.
  • I make sure I have clear objectives, that are linked to the goals of my team and the Trust, and that support excellence in my role.
  • I communicate in an open, accurate and straightforward way.
  • I involve others with decision making that directly impacts them, whether a patient or colleagues.

Compassionate

We act with care and compassion toward ourselves, patients, colleagues and our communities.

Compassionate icon of two people standing side by side

  • I take time to listen.
  • I act with kindness towards myself and others I show commitment to working with and supporting others as part of a team.
  • I bring a positive attitude to my working day and ask for support when I am not feeling at my best.
  • I build relationships of trust with colleagues and patients.
  • I take personal responsibility for my role in delivering compassionate care.
  • I consider the impact of my actions and words on other people’s well-being before acting.
  • I celebrate the successes we achieve together – and build positivity by encouraging others.

Respectful

We appreciate the value of each other and nurture positive relationships. We ensure all voices are heard and respected.

Values icon - respectful

  • I take the time to get to know people and the value they bring (regardless of race, age, disability, gender, sexual orientation, marital status, caring responsibilities, religion or belief).
  • I protect the dignity of others and respect their interests and perspectives.
  • I adapt my approach according to the individual and situation I am facing.
  • I take part as an active member of a team and make an effort to understand the different perspectives within our teams.
  • I speak up and take action when I see a lack of inclusion.
  • I do what I say I will and communicate openly about challenges.
  • I role model dealing with challenging behaviours respectfully.
  • I help create a safe environment for others to speak up.