Staff Health & Wellbeing

Healthy Me at MSE is a campaign designed to put MSE staff in touch with support and information to help them stay healthy and happy at work.

Stay Connected

Call: 01268 524900 ext 4466





In need of urgent support?

If you feel that you need urgent support, know that you’re not alone. There are several options to support you.

High risk / crisis

Attend A&E or call 111, option 2 which will connect you to the local mental health crisis team.

Moderate to severe risk

Speaking to someone can help to navigate your thoughts and emotions. Call EPUT on 0344 257 3960

Low risk

Become familiar with the wide array of support available within the A-Z directory below.

See what services we can provide for our staff by browsing the A to Z links below.


Provide – A variety of lifestyle support services including 20 minute lifestyle checks, healthy eating courses, stress workshops and more. Make sure to add 'Nicole Crouch' as your Workplace Health Champion.

Health & Wellbeing Events – Staff Health & Wellbeing Events for the year.


Month - National Walking Month

3-7 - Sun Awareness Week

7 - Massage (Basildon)

10-16 - Mental Health Awareness Week

12 - Chronic Fatigue Day

12 - Massage (Southend)

12 - 6 Weeks to Healthy Eating (visit the PROVIDE website

12/18 - MHFA Training

13 - Health & Wellbeing Checks (visit the PROVIDE website

13 - Let’s talk MSE H&W collaboration event (guest speaker - EPUT)

14 - MHFA Refresher Training

18 - Massage (Broomfield)

19 - Staff Stress Workshop (visit the PROVIDE website

20 - Health & Wellbeing Checks (visit the PROVIDE website

21 - MHFA Refresher Training

24/25/26 - MHFA Training

25 - Health & Wellbeing Checks (visit the PROVIDE website

27 - Let’s talk MSE H&W collaboration event

27 - Staff Induction

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Substance misuse and gambling support - Recognising the increasing pressures on NHS staff, have put together a range of information on substance misuse and gambling support available through a number of organisations.

With You - Offering a free, confidential webchat service to those in need of addiction support or for their families. Webchat: 

Families Anonymous - A telephone helpline and other support services for the families and friends of drug users. Support groups are available throughout the UK.

Helpline: 020 7498 4680


Alcoholics Anonymous - Alcoholics Anonymous hold meetings at venues across Essex. A meeting is held within the Medical Academic Unit at Broomfield Hospital every Thursday evening (20:00 – 21:30).
Helpline: 0800 9177 650

Alcohol Change UK - Providing general information and resources about alcohol and can put you in touch with your nearest alcohol advice centre.

Drink Aware  - Free online chat and confidential lines for anyone who is looking for information or advice about their own, or someone else’s drinking.

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Hospice UK - In need of extra support concerning bereavement or loss during COVID-19? Hospice UK are on hand to support.
Call: 0300 303 4434 (Mon-Sun, 07:00-23:00)

Hospice UK (dedicated support line for our Filipino colleagues) - A team of fully qualified and trained professionals, all of whom are Tagalog speakers, ready to help you at our NHS Bereavement & Trauma Line for Filipino Staff.
Call: 0300 303 1115 (Mon-Sun, 08:00-20:00)

Grief Support Network - A free social networking app that allows you to connect and support people who are grieving or have grieved.

Bereavement (local)

St. Luke’s Hospice (Grays, Basildon, Corringham & Billericay) - A local charity providing compassionate care to people whose illnesses are no longer curable. They also will provide high quality, expert, safe care, which is compassionate, holistic, inclusive and respectful at all times and in all care settings.

Call: 01268 524973


Farleigh Hospice (Mid-Essex) – Farleigh Hospice provides hospice care to people affected by life-limiting illnesses and bereavement across mid Essex


Call: 01245 457300


Cruse – Specialist bereavement experts have experience in all types of loss and can offer support however and whenever the death occurred.

Call: 0845 2669710


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Carers' support

If you are caring for someone, who is caring for you? An opportunity for emotional support but also for information, guidance and advice around caring duties.

Basildon: (
Mid-Essex: (
Southend: (


CIC (Basildon & Southend) - An independent, free and confidential advice service offering practical and emotional support for staff experiencing either work or personal issues. 

Call: 0800 085 1376 (24/7)
Visit Username: btuhlogin Password: wellbeing or Username: Southend Password: wellbeing

Psychological Therapies Service (Mid-Essex) - A confidential self-referral service available to staff experiencing stress inside and outside work. Call: 01245 514838 (Mon-Fri, 08:00-16:00)

Macmillan Counselling Service - Macmillan offer staff a range of support such as; One-off debriefs after a challenging event at work, Supervision for cancer specialists and end of life staff, Mindfulness meditation sessions held in the Sanctuary or Library Mondays 1.30 - 2pm and Fridays 1 - 1.30pm (excluding Bank Holidays). Contact Donna Pieper for up to date information on these sessions and many more.


Government Guidelines - Official Government Covid information and guidance, with frequent updates.

British Lung Foundation - Long COVID is used to describe signs and symptoms that last for longer than 4 weeks after getting COVID-19. British Lung Foundation explains in more detail what Long COVID is the common symptom and when you might feel back to normal.

YourCovidRecovery - As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind. Your COVID Recovery helps you to understand what has happened and what you might expect as part of your recovery.

Long-Covid guidance for employers - Practical guidance for managers and employers. A toolkit is available for download which includes guidance on understanding the symptoms of long-COVID and its impacts on staff returning to work, occupational health principles to support a return to work as well as advice on adjustments that can be put in place to facilitate staff return.


Mental Health affects all of us and it’s important that we know what to do when presented with causes for concern.

High risk / crisis

Attend A&E or call 111, option 2 which will connect you to the local mental health crisis team.

Moderate to severe risk

Speaking to someone can help to navigate your thoughts and emotions. Call EPUT on 0344 257 3960 (24/7) / Email: 

EPUT - Here for You - Whether you need to talk to somebody, seek advice on where to find specific resources, receive counselling, attend a group session or organise a team debrief from a particular situation, we are here for you.
Call 0344 257 3960 (24/7)  or email 

Cycle to work

How the bike scheme works; Sign up to the Vivup employee portal ( and once logged in click on ‘Cycle to Work’ and then ‘Browse Products’ to view bike models and accessories to order from the online catalogue. Once you have selected a bike model you’d like click ‘Add to Order’ to add this to your basket. You will then need to enter your order details including delivery address, and this address must match the details held by the Trust for you. Once you have completed your order details hit ‘Submit’, and your order will go to the relevant team at the Trust for approval and authorisation. 

A member of the Vivup Customer Support team will contact you prior to the end of your 12 month deductions to discuss the three end of scheme options; extension of the hire period, transfer of ownership immediately, or disposal of the bike. For more information, email sustainability.

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Diet and Nutrition

Easy Meals - An app that gives easy calorie counted recipes and meal ideas; saves recipes; offers information on healthier choices and provides a shopping list feature to help the user keep track of what they need by emailing ingredients and saving shopping lists

Live Well - NHS – NHS offer a wide range of support on eating well, with recipes and tips to keep you motivated as you eat well.

British Nutrition Foundation – Information to support you in a healthy, balanced diet with useful resources to support you in healthy change.

Disability Support

Access to work – Gov.UK website supports and sources of funding to assist for anyone in work with a disability or health (physical and mental) condition.

Scope - Resources, helplines and web chat services offering information, advice and guidance on a range of issues affecting individuals with a disability.

REMPLOY - the UK’s leading disability specialist, with more than 70 years of experience delivering employment and skills support.

Domestic Abuse

National Help Line – Support for women who are experiencing domestic abuse. Call 0808 2000 247 for free at any time, day or night. The staff will offer confidential, non-judgmental information and support.

Mens Advice Line - The Helpline for male victims of domestic abuse. Call 0808 8010 327 (Monday and Wednesday, 9am to 8pm, and Tuesday, Thursday and Friday, 9am to 5pm) for non-judgmental information and support.

Essex Compass - COMPASS is a single point of access funded by Essex County Council in partnership with the Office of Essex Police, Fire and Crime Commissioner to support victims of domestic abuse across Southend, Essex and Thurrock. Essex Domestic Abuse Helpline: 03303 337 444 available from 8 am to 8 pm weekdays and 8 am to 1 pm weekends. Messages will be responded to within 24hrs.

Bright Sky – App - Bright Sky is a free to download mobile app providing support and information for anyone who may be in an abusive relationship or those concerned about someone they know.

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Eating Disorders

BEAT – UK’s leading eating disorder charity providing one to one, group and online support for young people, adults and their families.

Mind – Learn about eating disorders, including possible causes, symptoms and how to access treatment and support. Includes self-care tips for helping yourself, plus guidance for friends and family.

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Family Support

Place 2 Be - Offering webinars and other resources to support working parents in the NHS.

City Parents - This programme consists of positive and practical support for working parents, delivered through expert-led webinars/seminars, advice, peer insights, online articles, blogs and podcasts.

Kidscape – Provides children, families, carers and professionals with advice, training and practical tools to prevent bullying and protect young lives.

YoungMinds – Provides information on different types of mental health issues and how to access support for young people.

Financial Support

Money Advice Service - Offering free and impartial financial advice for NHS staff. 

Call: 0800 448 0826 (Mon-Fri, 08:00-18:00)
Whatsapp: 07701342744

Debt Advice Foundation - Free, confidential debt advice from a UK charity. Debt Advice Foundation is a registered national debt advice and education charity offering free, confidential support and advice to anyone worried about loans, credit and debt. 

Because we’re a debt charity, you can be sure that the advice we provide is impartial and based solely on what is best for you. If you need to talk to someone in confidence about your options, there’s no need to wait or book an appointment, our free debt advice helpline is open Monday to Friday 8am to 6pm on 0800 043 40 50. 

National Debtline - We are open and ready to help you.

  • Webchat with an adviser, Monday to Friday 9am - 8pm and Saturday 9:30 am - 1pm. This is the fastest way to speak to a specialist adviser.
  • Email us for advice


Couch to 5K - A week-by-week description of the 9-week set of Couch to 5K podcasts. Each week involves 3 runs.

NHS – Live Well - Illustrated guides are designed to help make your workouts effective and easy to follow. Created with busy people in mind, these routines can be done anywhere, at any time. Many of these routines count towards your recommended 150 minutes a week of exercise and muscle strengthening activity.

Local Gyms - List of gyms across Mid and South Essex and the current discounts being offered To find out more on the local gym offers, please email

Virtual walking clips – Selection of virtual walking/running scenes to enjoy whilst walking indoors.

Fitness Clubs - Are you interested in setting up a fitness club? We are keen to support fitness clubs across MSE, so if you have an interest in running, hiking, swimming or more, please do get in touch -

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The Guardian Service - An external, independent and fully confidential service for staff to discuss matters relating to any work-related concern: from bullying and harassment, disrespect and incivility or poor working practices, to matters of patient or staff safety. Call: 0333 230 9299 (24/7) / email:

Southend – Jacquie Pamphilon -
Basildon - Patricia Simmons - 
Broomfield - Paul Mancktelow -

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Essex Partnership and University Trust (EPUT) - EPUT have launched a new psychological support service available to anyone struggling with the impact of the pandemic. It has been set up to support all staff, clinical and non-clinical, whether you are frontline or not.

Call: 0344 257 3960 (24/7)

Samaritans UK - A confidential support line for NHS workers and volunteers, offering support to anyone in distress, not just those in crisis.
Call: 0300 131 7000 (Mon-Sun, 07:00-23:00).

Text: 'FRONTLINE' TO 85258 (24/7)

Housing Support

Swan Housing - NHS Key Worker Living initiative, providing affordable rented accommodation to key workers in emergency and public sector within Essex area.

Living Well Essex - Links to all local authority housing related services across the country.

Local Council Support - Local council advice on homelessness, access to emergency housing and further sources of support. Essex County Council, Southend-On-Sea Borough Council & Thurrock Council.

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Inclusion and Diversity

Disability Passport – The Disability and Mental Health Network Group are proud to launch the Disability Passport. The MSEAbility Passport is to support an employee with a health condition, disability or learning difference and their manager to have a discussion about (1) specific ways the condition affects how they do their job (2) what are the reasonable adjustments (3) priority and time-frame to make adjustments.

Rethink - Things like fear, stigma and lack of culturally sensitive treatment can act as barriers to accessing mental health care for people from a Black, Asian or Minority Ethnic background. Support is available if you’re having mental health issues. 

Diversity Network Groups - Consists of Trust employees who self-identify with the same single diversity dimension. Groups include Ethnic Minorities, LGBT+, Disability and Faith. The groups voluntarily come together with the intent of enhancing diversity and inclusion with purposes and activities that further the Trust's objectives, values and interests. To find out more information, please contact

Black Mind Matters – Supporting Black individuals and families with free mental health services - by professional Black therapists to support their mental health. To make this happen, they remove the stigma and remodel the services to be relevant for the Black community.

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Learning opportunities

Future Learn - Learn 100% online with world class universities and industry experts. Develop hobbies, new skills and career-changing expertise with our flexible courses. Courses on Mindfulness & Wellbeing to support staff and managers.

Psychological First Aid - PHE training to support and recognise people at risk of distress. Psychological First Aid (PFA) is the globally recommended training for supporting people during emergencies and offers guidance on delivering psychosocial care in the immediate aftermath of the emergency event.

#LookingAfterYouToo - An individual coaching support offer for Black, Asian, and Minority Ethnic staff working in the NHS. This individually tailored coaching support will focus on proactively supporting you to process experiences, offload the demands of whatever you are experiencing, deal with difficult conversations, develop coping skills and be supported in developing practical strategies. For more information, please contact

Lifestyle Support

Provide - A variety of lifestyle support services including 20 minute lifestyle checks, healthy eating courses, stress workshops and more. Make sure to add 'Nicole Crouch' as your Workplace Health Champion.


LGBT Switchboard – A helpline that provides an information, support and referral service for lesbians, gay men and bisexual and trans people – and anyone considering issues around their sexuality and/or gender identity.

LGBT Foundation – LGBT Foundation provide a wide range of support services to lesbian, gay, bi and trans people. They also work with healthcare and other professionals to help make public services more accessible and inclusive for LGBT communities.

Gendered Intelligence – Gendered Intelligence is a trans led charity who work with the trans community and those who impact on trans lives; they particularly specialise in supporting young trans people aged 8-25.

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Managers’ Support

Support for Leaders - People NHS - To help you lead your team compassionately and inclusively during these extraordinary times with an online suite of leadership support offers. 

Health & Wellbeing Conversations - People NHS - Encouraging managers and leaders to facilitate health and wellbeing conversations which are supportive, coaching-style one-to-one discussions focused on building individual and team resilience.

Self-Help Guides - People NHS - Develop new skills and discover new ways to improve your experience of work with short 10- to 20-minute guides developed by experts. Open to anyone in health and care.

Start Well, End Well – People NHS
Step 1 is a check in (an enhanced safety briefing)
Step 2 is an optional peer to peer pitstop
Step 3 is an end of shift check-out

For your copy, email: 

Leadership Coaching – People NHS - Free, confidential, 1-2-1 coaching or mentoring support sessions giving our leaders an understanding of crisis leadership that goes beyond what is necessary through Covid19.

Mental Health

Mental Health At Work - Paying attention to workplace mental health has never been more important. Mental Health at Work is here to help you find what you need. Things have changed again, and they continue to be difficult. We're here to support you. If you're worried about coronavirus, maybe we can help.

Mind  - Guides and resources that explain what mental health problems are what may cause them, and the many different kinds of help, treatment and support available. Guidance on support for friends and family.

IAPT (Improving Access to Psychological Therapies) - A service that offers NICE recommended therapies, such as cognitive behavioural therapy (CBT), for common problems involving stress, anxiety and depression. If you live in England, you can refer yourself to an NHS psychological therapies service (IAPT). 

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Occupational Health

Assessing staff fitness for work and identifying risks using evidence based guidance. Includes advising adjustments for staff with high risk health conditions, pre-employment checks and workplace COVID related concerns.

Basildon: / 01268 524900, ext 3591 
Southend: / 01702 385544 
Broomfield: / 01245 514089

Offers & Discounts

Local and national discounts from NHS Employers & England NHS.

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Pastoral Care

The Chaplaincy is a multi-faith team that provides emotional, pastoral, cultural, ethical, spiritual and religious support, irrespective of religious belief.

Basildon - ext 3503
Broomfield - ext 5244
Southend - ext 6453

Peer-to-Peer Support

MHFAiders - A member of staff who is available to provide support to colleagues experiencing emotional or mental health distress. To provide reassurance, promote and support the safety of the individual, and to signpost to professional help and support. We are building a network of MSE MHFAiders. Are you interested in becoming an MSE MHFAider? Get in touch at

MSEBuddies - A clinical innovation and network designed to promote peer support, aligned to the MSE compassionate culture programme. In weekly one hour training sessions, a psychiatrist and psychologist equip Buddies with core skills to support staff and signpost them to resources, encouraging a healthy and productive workplace. To find out more, please contact

Wellbeing Champions – Are you enthusiastic about promoting a healthy workplace? 

Will you promote existing wellbeing services and MSE wellbeing initiatives? 
Are you ready to share your ideas and help shape the health & wellbeing offering at MSE?

Then we want you as an MSE Wellbeing Champion! Get in touch at


A fast track physiotherapy service for staff that experiencing musculoskeletal problems.

For more information contact your on-site physiotherapy service directly.

Post-Natal and Pre-natal Depression

NHS – Support for anyone who is struggling with Postnatal depression and would like support.

PaNDAS (PND Awareness & Support) – PANDAS is a community offering peer-to-peer support for you, your family and your network.

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Recreational activities

FunkyVoices - Choirs that sing modern music that can be enjoyed by everyone, no audition and no experience needed. Free of cost to all NHS Workers to enable you to lift your spirits and have space and time to belt out some classics tunes!

Men’s Shed Association - Men’s Sheds (or Sheds) are similar to garden sheds – a place to pursue practical interests at leisure, to practice skills and enjoy making and mending. The difference is that garden sheds and their activities are often solitary in nature while Men’s Sheds are the opposite. They’re about social connections and friendship building, sharing skills and knowledge, and of course a lot of laughter.

Basildon Hospital Walking Group – meets regularly each week around lunchtime for a walk around the site – contact for details.

Essex Walks – A list of guided walks across Essex.

Essex Wildlife Trust – Local Groups - 12 local groups carry out all manner of fundraising activities and events including nature reserve Open Days, as well as recruiting new members, local publicity, work parties, evening talks and magazine deliveries.  

Staff Social Groups - Are you interested in setting up a social club? We are keen to support social groups across MSE, so if you have an interest in photography, knitting, choir or more, please do get in touch -


Headspace YouTube – Selection of videos and playlists to help you relax.

Every Mind Matter YouTube - Try Every Mind Matters Youtube video on mindful breathing to help you feel more calm and present.

Remote Working

NHS People - Remote Working guide. 

NHS Employers - Support for staff who are working from home.

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People NHS - Develop new skills and discover new ways to improve your experience of work with short 10- to 20-minute guides developed by experts. Open to anyone in health and care.

GetSelfHelp – This website provides self-help and therapy resources, including worksheets and information sheets and self-help audio files.

MentalHealthFoundation – A series of free audio podcasts to improve wellbeing, including relaxation, mindfulness practise and help to overcome fear and anxiety.

Stress Awareness Toolkit – The Health and Wellbeing team have put together a useful toolkit for Stress Awareness with useful information and resources to support you and your colleagues. 

Mental Health Week – A 7 day mental health challenge to support your mental health.

Sexual Assault

NHS – Rape and Sexual Assault referral centres – Search page to find your local Sexual assault referral centres.

Rape Crisis - Rape Crisis England & Wales is the umbrella body for a network of independent Rape Crisis Centres. All their centres provide specialist support and services for victims and survivors of sexual violence.

Sexual Health

NHS – Live Well – Advice about sexual transmitted infections (STIs) and where to find your local sexual health clinic.

Terrence Higgins Trust - Information and resources about HIV and other sexually transmitted infections and how to maintain good sexual health. Offer a home test kit service.


Mental Health Foundation – Guides and resources on ‘How to sleep better’

NHS – Live Well – Advice and support on Sleep and tiredness and types of factors that can effect poor sleep.

Sleep Station – Sleep Station offer a free sleep guide for NHS and Key workers that outlines practical advice to help you sleep well.

Sleep Support – An overview poster for sleep with top tips for staff on how they can improve their overall sleep.


Smoke Free Gov – Programmes and plans on how to quit smoking as well as tools and tips to support you and others with smoking.

NHS – Quit Smoking – Information and support for quitting smoking as well as a NHS Smokefree app

Provide - Essex Lifestyle Service can support you in stopping smoking taking into account the challenges that forthcoming surgery presents. Their service is available to everyone living or working in Essex excluding Southend and Thurrock. It provides treatment, advice and support in various locations across the County including GP surgeries, pharmacies and specialist clinics.

SmokeFree Southend - The Smokefree Southend Team provides free advice, support and information to any smoker who lives or works in Southend-on-Sea.

Someone to talk to

Samaritans UK - A confidential support line for NHS workers and volunteers, offering support to anyone in distress, not just those in crisis.
Call 0300 131 7000 (Mon-Sun, 07:00-23:00) or Text 'FRONTLINE' TO 85258 (24/7).

EPUT - Here for You - Whether you need to talk to somebody, seek advice on where to find specific resources, receive counselling, attend a group session or organise a team debrief from a particular situation, we are here for you.
Call: 0344 257 3960 (24/7) / Email: 

CiC - For Basildon & Southend - An independent, free and confidential advice service offering practical and emotional support for staff experiencing either work or personal issues. Support varies from counselling to financial and legal advice.

Call: 0800 085 1376 (24/7) / Email: 
(Username: btuhlogin Password: wellbeing) (Username: Southend Password: wellbeing)

Psychological Therapies Service - For Mid-Essex - A confidential self-referral service available to staff experiencing stress inside and outside work. Support includes individual consultations, ward meetings and one-off incident management sessions.

Call: 01245 514838 (Mon-Fri, 08:00-16:00)

Stress & Resilience

Stress Workshops - The course aims to:

  • understand the definition of stress
  • recognise the effects of the stress response
  • reduce the stigma of stress
  • identify key personal coping strategies
  • recognise the cause and effect of personal stress in the workplace
  • cognitive behaviour therapy and the power of thoughts and emotions

Visit: (Workplace Health Champion -  Nicole Crouch)

Finding Calm in the Chaos - A collection of short videos designed to provide you with simple tools and techniques to reduce stress wherever you are and effectively using whatever time you may have to attend to.

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People NHS – Conversations about painful subjects – Guide to help support managers and staff from trauma and moral injury. Support on how to talk about trauma and how to recovery from these experiences.

Mental Health at Work – Resources to support managers and employees on understanding trauma and PTSD. These resources explore what trauma is, how it affects people, and what employers can do to help their staff as much as possible.

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Weight management

Essex Wellbeing Service – Essex Wellbeing Service offer adults, over the age of 18, a free 12-week weight loss programme, which is delivered face to face, over the phone and online. The evidence-based programme takes a completely empathetic approach to weight with a full understanding of how people can gain unwanted weight.

NHS – Live Well – An NHS Weight loss plan with support and advice on weight loss

NHS Services – Search tool to find local weight loss support groups near you.

Wellbeing apps

Headspace - A science-backed app in mindfulness and meditation, providing unique tools and resources to help reduce stress, build resilience, and aid better sleep

Unmind - A mental health platform that empowers staff to proactively improve their mental wellbeing using scientifically backed assessments, tools and training.

#StayAlive - A suicide prevention resource packed full of information and tools to help you stay safe in crisis. For use if you or someone you know are having thoughts of suicide.

Liberate - Offering culturally sensitive and diverse meditations and talks that have been curated for the BAME community. The app aims to help reduce anxiety, alleviate stress and promote rest.

Movement for Modern Life - A yoga app promoting good physical and mental health, including breathwork sessions, stress reduction classes at a time convenient for you.

City Parents
This programme consists of positive and practical support for working parents, delivered through expert-led webinars/seminars, advice, peer insights, online articles, blogs and podcasts.

Bright Sky - Providing support and information for anyone who may be in an abusive relationship or those concerned about someone they know.

Wellbeing conversations

As outlined in the NHS People Plan 2020-21 “from September 2020, every member of the NHS should have a health and wellbeing conversation and develop a personalised plan. These conversations may fit within an appraisal, job plan or one-to-one line management discussion, and should be reviewed at least annually. As part of this conversation, line managers will be expected to discuss the individual’s health and wellbeing, and any flexible working requirements, as well as equality, diversity and inclusion.”

What are health & wellbeing conversations?

Health and wellbeing conversations are intended to be regular, supportive, coaching style one to one conversations focused on looking after the wellbeing of all our diverse NHS people. They consider the holistic wellbeing of the individual (i.e. physical, mental, emotional, social, financial, lifestyle, safety, learning, contribution etc.) to identify areas where the individual may need support, signpost them to that support, and monitor their wellbeing over time. 

Who should be having health & wellbeing conversations?

In most cases, a health and wellbeing conversation may be held by a line manager or supervisor, but in some cases staff might want to have this confidential discussion with someone else. We would encourage all members of the team to support each other by regularly checking in.

How are health & wellbeing conversations recorded?

It is recommended that ahead of having a health & wellbeing conversation, line managers discuss with their colleagues how they would like to, confidentially record or note any actions. Health & wellbeing conversations are not required to be formally recorded however a staff member may choose to keep a personal copy of any wellness action plans discussed.

When should a health & wellbeing conversation take place?

Health and wellbeing should be regularly discussed in teams and line management relationships. Specific health and wellbeing conversations can be incorporated into existing discussions or may be implemented as a standalone discussion, some examples include:

  • line management conversations such as 1:1s
  • annual appraisals
  • job planning discussions
  • standalone wellbeing conversations, facilitated by a line manager or trained colleague
  • team meetings and away days

For more information, please contact 

Wellbeing Hubs

Across the MSE Group we’ve launched Wellbeing Hubs on-site, designed as break out spaces for staff on the frontline to take a break.

Basildon - Elective Admissions Lounge
Mid-Essex - Wellbeing Terrace
Southend - Lifestyle Restaurant

Mid and South Essex Libraries offer a range of wellbeing resources as well as a ‘quiet space’ for staff to relax and de-stress from work.