Patient systems

We’re always looking to use new and existing technology to help communicate better with our patients and give quick and easy access to care that is needed.

Find out more about the systems we use to help manage patient care.

Video appointments

To make your consultation or clinic appointment more convenient, you may have been sent a virtual video appointment rather than needing to come into hospital.

Microsft Teams is a secure video call service for consultations to take place between a healthcare professional and a patient.

To find out more, visit Video appointments.

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The NHS App allows you to access a range of NHS services - to find out more visit 

Patients Knows Best portal (PKB)

Patients Know Best (PKB) will be our new online patient portal that consolidates patient data from various healthcare providers and makes it available in a single, secure personal health record.

To find out more, visit  Patients Know Best (PKB).

Our digital strategy

We launched our digital strategy in January 2023. The strategy confirms our digital vision of ‘delivering excellent, connected care through being a digital-first organisation’ and sets out our priorities under four key areas of focus over the next three years: strong digital foundations, supporting staff, empowering residents and integrating as an ICS.

Download the Digital Strategy 2023 [pdf] to find out more.

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