Patients and visitors

For our latest visiting guidance, please view our visiting information page

Martha’s Rule (Call for Concern)

Martha’s Rule gives patients and their loved ones the right to request an urgent review if they have concerns about a patient’s deteriorating condition. We are in the process of rolling out Martha’s Rule across our adult inpatient wards. We will be trialling it across our paediatric inpatient wards during spring/summer 2025.

About Martha Mills 

Martha Mills died aged 13 in 2021, after developing sepsis in hospital. She had been admitted with an injury to her pancreas after falling off her bike. Martha’s family’s concerns about her deteriorating condition were not responded to and, in 2023, a coroner ruled that Martha would probably have survived had she been moved to intensive care earlier.

Concerns about gynaecological and obstetrics appointments at Southend Hospital

There have been a number of concerns and enquiries raised with us about attending appointments with one of our consultants at Southend Hospital. Please be assured we always take the safety and safeguarding of our patients seriously. If you have any concerns about your appointment for gynaecology or obstetrics, please email  mse.gandoenquiries@nhs.net  for support and information.

 

Many of our services offer video calls to patients as a way of having an appointment without having to travel to hospital. If you’ve been offered a video appointment, you and your healthcare professional will be able to see and hear each other using a secure online video service.

To find out more, visit  Video appointments.

If you have a message, card, or letter for someone who is currently staying in one of our hospitals - Basildon, Braintree, Broomfield, Southend, Orsett or St Peter's - please complete the form on our patient experience page.

To find out more information about patient transport and the support that you can get, please visit https://www.midandsouthessex.ics.nhs.uk/health/personalised-care/transport.