About our hospitals - Basildon University Hospital

Whether you are coming for an outpatient appointment or need to stay in hospital, here is some information to help you to prepare.

Click to open Basildon Hospital site map

Coming to Basildon University Hospital - Planning your journey

Travelling by car to Basildon Hospital and The Essex Cardiothoracic Centre

From A13

Take the A176 turn off (Five Bells roundabout).
Take the Basildon exit (follow the hospital A&E sign).
Continue on this road. Basildon University Hospital is on your left hand side.

 

From A127

Take the Basildon (A176) turn off towards Basildon Town Centre.
The route to the hospital is clearly marked with red hospital A&E signs.

 

From A12

Take the A130 turn off towards Basildon.
Continue on the A130 until it merges onto the A13.
Take the A176 turn off (Five Bells roundabout).
Take the Basildon exit (follow the hospital A&E sign).
Continue on this road.
Basildon University Hospital is on your left hand side.

 

Public transport

If you are using public transport, please use the Traveline website to plan your journey (link below - opens in a new browser window):

Traveline

Coming to Basildon University Hospital - Cafe and restaurant

Restaurant (by main entrance)

The coffee bar in the main restaurant is open 7.30am–8pm, serving drinks and snacks.

A range of hot and cold foods including sandwiches, salad, fruit and snacks is served in the main restaurant:

Breakfast: 7.30am - 10.30am Monday to Sunday

Lunch: 11.45am - 2pm Monday to Friday; 12pm - 4.30pm Saturday and Sunday

Dinner: 5.30pm - 8pm Monday to Friday; 5pm - 8pm Saturday and Sunday

 
League of Friends tea bars

The League of Friends tea bars offer hot and cold drinks, filled rolls and snacks.

Outpatient department: 10am-3pm Monday to Thursday; 10am-1pm Friday
Antenatal department:  9am-1pm Monday to Friday

 

Costa Café in The Essex Cardiothoracic Centre

The café is open 7.30am - 6pm Monday to Friday; 9.30am - 6pm Saturday and Sunday serving a range of hot and cold drinks, sandwiches, toasted sandwiches and snacks.

Coming to Basildon University Hospital - Shops and cashiers office

RVS shop (by main entrance)

The RVS shop sells papers and magazines, confectionary, cards and a small range of essential items. Opening times are:

Monday: 9.30am - 7.30pm
Tuesday: 8am - 7.30pm
Wednesday: 9.30am - 7.30pm
Thursday: 8am - 7.30pm
Friday: 9.30am - 4.30pm
Saturday and Sunday: 9.30am - 4.30pm 

 

RVS baby shop (antenatal entrance)

The RVS baby shop is open 10am-3pm Monday to Friday, selling confectionary and a small range of baby items. 

Vending machines are available outside the restaurant, in accident and emergency (A&E) and in the CTC outpatient department.

 

Cashier's Office

Level C, main reception area

Opening times:

Monday - Friday, 9am - 4.30pm

Closed bank holidays

Telephone: 01268 524900 ext 3606

The Cashier's Offices provide a range of services to patients and visitors including:

 

Hospital Travel Cost Scheme

Patients can make claims for reimbursement of travel costs related to receiving NHS treatment, through a referral by a doctor or dentist, if
in receipt of a qualifying benefit.

 

Concessionary Parking Permit

To assist patients, relatives and carers who need to visit the hospital regularly and frequently, concessionary parking is available in certain
circumstances and car parking passes can be issued. The refundable deposit of £5 can be paid for these passes at the General Cashier's Office.

 

Payment of Prescription charges

Patients who receive an invoice for prescription items they received at the hospital can pay by cash, cheque or credit card at the General Cashier's Office.

Coming to Basildon University Hospital - Parking

Parking charges and concessionary parking

Hospital car park barrier and payment system

A car park barrier and payment system operates at Basildon Hospital, The Essex Cardiothoracic Centre and Orsett Hospital.

The barriers work on number plate recognition. Patients and visitors will need to go to a payment machine before returning to their car, and enter their vehicle registration number. The payment system will then ask for the appropriate charge, which can be paid by cash or by credit/debit card.

 

Parking charges

With 1600 spaces, the multi-storey car park at Basildon University Hospital was a massive investment.  Built in direct response to requests for improvements to parking, from local people, it cost £8 million.

To fund this, and the continued maintenance of the other car parks at Basildon University Hospital, The Essex Cardiothoracic Centre and Orsett Hospital, charges for patients and visitors are:

Up to 30 minutes  free
30 minutes to 2 hours  £3
2 to 3 hours  £4
3 to 5 hours  £5
5 to 6 hours   £6
Over 6 hours   £10

There are parking spaces designated for blue badge holders near to the hospital entrances. Parking in these designated spaces is free.

Please note, there is a height restriction of 1.8m in the multi-storey car park. Vehicles affected by this should park in The Essex
Cardiothoracic Centre (CTC) visitor car park.

 

Motorcycle bays are available in the following areas:

At Basildon Hospital, by the cycle sheds outside the Maternity department.

At The Essex Cardiothoracic Centre, in the visitor car park.

There is no charge for these bays and they are on a first come basis.

 
St Andrew's Centre

No charge for parking.
  

How do I pay for parking?

The barriers work on number plate recognition. The number plate recognition system will log your vehicle registration number and raise the barrier as you enter the car park.

Before returning to your car, please go to the payment machine. You will be asked to enter your car registration number and the correct payment which can be paid by cash or by credit/debit card.

The barrier will then lift when you exit.  

 

What if I have a problem?

Each pay station and exit barrier has a button linked to a member of car park/security staff, who will be able to help you.

 

Concessionary parking

To assist patients, relatives and carers who need to visit the hospital regularly and frequently, concessionary parking is available in certain circumstances. You may be able to park at a reduced rate if you are:

A patient who has to attend regular outpatient appointments, e.g. cancer and haematology - with two or more appointments per week over a four week period.

A relative of a patient with a stay longer than two weeks.

Please ask the nurse in charge of the department / ward you are visiting for further information.

 

How we use the income from parking charges

The income from parking charges goes to:

Maintaining the car parks;
Car park management, including security staff;
Any additional income is directed to clinical services.