Basildon University Hospital in Basildon, Essex

About our hospitals - Basildon University Hospital

Whether you are coming for an outpatient appointment or need to stay in hospital, here is some information to help you to prepare.

Please expand each section to find out more.

Basildon Hospital Ward Information

Ambulatory Care (Medical same day emergency care unit)

Level C, AMU East.

Call 0300 443 0409.

Clinics are open between 8am and 8pm.

View accessibility information about this area on the AccessAble website at https://www.accessable.co.uk/mid-and-south-essex-nhs-foundation-trust/basildon-university-hospital/access-guides/medical-ambulatory-care-unit

Acute Medical Unit (AMU) East

Level C, Main building.

Call 0300 443 2201.

Visiting times are between 2pm and 7pm.

Acute Medical Unit (AMU) West

Level C, Main building.

Call 0300 443 0411.

Visiting times are between 11am and 7pm.

View accessibility information about this area on the AccessAble website at https://www.accessable.co.uk/mid-and-south-essex-nhs-foundation-trust/basildon-university-hospital/access-guides/amu-west

Bayman Brentwood

Brentwood Community Hospital.

Call 01277 695285.

Visiting times are between 11am and 8pm.

Brook Suite

Level B, In Cardiothoracic Centre.

Call 01268 394216.

Visiting times are between 11am and 8pm.

Bulphan ward

General Surgical.

Level A, Jubilee Wing.

Call 0300 443 0413.

Visiting times are between 11am and 8pm.

Burstead ward

Acute Respiratory/Medicine.

Level A.

Call 01268 391803 or 01268 392849.

Visiting times are between 11am and 8pm.

Clinical Decisions (CDU)

Based Within A,E, C.

Call 01268 821826.

Cedar suite

Post Natal.

Level B, Maternity Block.

Call 01268 394596.

Visiting times are between 11am and 8pm.

View accessibility information about this area on the AccessAble website at https://www.accessable.co.uk/mid-and-south-essex-nhs-foundation-trust/basildon-university-hospital/access-guides/cedar-ward

Chelmer ward

Surgical.

Level D, Cardiothoracic Centre.

Call 01268 394370.

Visiting times are between 2pm and 8pm.

Colne ward

Intensive Care.

Level C, Cardiothoracic Centre.

Call 01268 394272.

Visiting times are between 2pm and 6pm.

View accessibility information about this area on the AccessAble website at https://www.accessable.co.uk/mid-and-south-essex-nhs-foundation-trust/basildon-university-hospital/access-guides/colne-ward

Critical Care

Intensive Care.

Level A, Middle Block.

Call 0300 443 7767.

Visiting times are between 11am and 8pm.

Day Unit

Surgery.

Back of Hospital, Opposite Cardiothoracic Centre Car Park.

Call 01268 598173.

Visiting times are between 11am and 8pm.

Discharge Lounge

Level A, in Katherine Monk ward.

Call 01268 392877.

Early Pregnancy Unit

Gynaecology.

Level D, Maternity Block.

Call 01268 598030.

Visiting times are between 11am and 8pm.

Edith Cavell ward

Gastro.

Level C, Jubilee Wing.

Call 0300 443 0428.

Visiting times are between 11am and 8pm.

Elizabeth Fry ward

Renal.

Level D, Middle Block Main Hospital.

Call 0300 443 0430.

Visiting times are between 11am and 8pm.

Elsdon ward

Level A, old block.

Neonatal Intensive Care Unit (NICU).

Call 01268 394528.

Visiting times are between 11am and 8pm.

Florence Nightingale ward

Care of the Elderly.

Level B, Jubilee Wing.

Call 0300 443 0433.

Visiting times are between 11am and 8pm.

Frailty Ambulatory Unit

Level C, Level C, new block in Lionel Cosin ward.

Call 01268 593151.

Visiting times are between 11am and 8pm.

Frailty Assessment

Level C, Level C, new block in Lionel Cosin ward.

Call 01268 394608.

Visiting times are between 11am and 8pm.

Fredrick Banting ward

Vascular.

Level A, Middle Block towards Jubilee Wing.

Call 01268 524900 extension 5084.

Discharge team extension 5070.

Vascular Scanning lab extension 3578.

Visiting times are between 11am and 8pm.

Gibson Brentwood ward

Brentwood Community Hospital.

Call 01277 695168.

Visiting times are between 11am and 8pm.

Horndon ward

Orthopaedic.

Level A, Jubilee Wing.

Call 01268 598480.

Visiting times are between 11am and 8pm.

James Mackenzie ward

Coronary Care.

Level A, Middle Block Main Hospital.

Call 01268 394595.

Visiting times are between 3pm and 8pm.

Kate Evelyn Luard ward

Level A, by Corner of Jubilee ward.

Trauma and Orthopaedic.

Call 01268 394806.

Visiting times are between 11am and 8pm.

Katherine Monk ward

Level A, Jubilee Wing.

Call 0300 443 0443.

Visiting times are between 11am and 8pm.

Kingswood ward

Medical.

Level A, Jubilee Wing.

Call 0300 443 0444.

Visiting times are between 11am and 8pm.

Labour Suite

Maternity.

Level C, Maternity Block.

Call 01268 594598.

Visiting times are between 11am and 8pm.

Laindon East

Critical care.

Level A, Middle Block in the main hospital.

Call 0300 443 1305.

Visiting times are between 11am and 8pm.

Laindon West

Acute medicine.

Level A, main building.

Call 0300 443 8899.

Visiting times are between 11am and 7pm.

Linford ward

Orthopaedic.

Level A, Jubilee Wing.

Call 0300 443 0448.

Visiting times are between 11am and 8pm.

Lionel Cosin ward

Level C, new block.

Care of the Elderly.

Call 0300 443 0449.

Visiting times are between 11am and 8pm.

Lister ward

Care of the Elderly.

Level B, Jubilee Wing.

Call 0300 443 0484.

Visiting times are between 11am and 8pm.

Marjory Warren ward

Palliative Care.

Level B.

Call 0300 443 0451.

Visiting times are between 11am and 8pm.

Mulberry assessment

Maternity.

Level D, Maternity Block.

Call 0300 443 5555.

Visiting times are between 11am and 8pm.

Neonatal Intensive Care (NICU)

Maternity.

Level A, Maternity Block.

Call 01268 593402.

Visiting times are between 11am and 8pm.

Osler ward

Level C, Jubilee Wing.

Call 01268 391727 or 3032.

Visiting times are between 11am and 8pm.

View accessibility information about this area on the AccessAble website at https://www.accessable.co.uk/mid-and-south-essex-nhs-foundation-trust/basildon-university-hospital/access-guides/osler-ward

Orsett ward

Acute Respiratory/Medicine.

Level C, Jubilee Wing.

Call 0300 443 0455.

Visiting times are between 11am and 8pm.

Paediatric Assessment Unit (PAU)

Children's A&E.

Call 01268 821827.

Visiting times are between 11am and 8pm.

Pasteur ward

Stroke.

Level B, Jubilee Wing.

Call 0300 443 0458.

Visiting times are between 11am and 8pm.

Penguin ward

Paediatrics, emergency.

Level C, Maternity Block.

Call 01268 598086.

Visiting times are between 11am and 8pm.

Puffin ward

Paediatrics, medical.

Level A, Maternity Block.

Call 01268 593510.

Visiting times are between 11am and 8pm.

Roding ward

Angiograms.

Level B, Cardiothoracic Centre.

Call 01268 394209.

Visiting times are between 11am and 8pm.

Surgical same day emergency care unit (SACU - Surgical Ambulatory)

Level B, within SRU.

Call 0300 443 4918.

Clinic hours are open between 8am and 8pm.

Short Stay Escalation

Overflow ward.

Level A, old block.

Call 01268 394886.

Visiting times are between 11am and 8pm.

Surgical Referrals Unit

Level B, old block.

Surgical.

Call 01268 821660.

Visiting times are between 11am and 8pm.

Thames ward

Day stay.

Level B, In Cardiothoracic Centre.

Call 01268 394147.

Visiting times are between 11am and 8pm.

Tower Brentwood ward

Brentwood Community Hospital.

Call 01277 695138.

Visiting times are between 11am and 8pm.

Wagtail ward

Paediatric, surgery.

Level A, Maternity Block.

Call 01268 593520.

Visiting times are between 11am and 8pm.

William Harvey ward

Medical.

Level D, Middle Block Main Hospital.

Call 0300 443 0468.

Visiting times are between 11am and 8pm.

Willow Suite

Delivery (low risk).

Level D, Maternity Block.

Call 01268 394597.

Visiting times are between 11am and 8pm.

Finding your way around

A flat and three dimensional map of Basildon Hospital

You can also download the Basildon Hospital map - level by level [pdf] 507KB.

Please also use the wayfinding boards and directions when you arrive on-site.

View accessibility information about this area on the AccessAble website at https://www.accessable.co.uk/mid-and-south-essex-nhs-foundation-trust/basildon-university-hospital.

Planning your journey

Travelling by car to Basildon Hospital and The Essex Cardiothoracic Centre

From A13

Take the A176 turn off (Five Bells roundabout).
Take the Basildon exit (follow the hospital A&E sign).
Continue on this road. Basildon University Hospital is on your left-hand side.

From A127

Take the Basildon (A176) turn off towards Basildon Town Centre.
The route to the hospital is clearly marked with red hospital A&E signs.

From A12

Take the A130 turn off towards Basildon.
Continue on the A130 until it merges onto the A13.
Take the A176 turn off (Five Bells roundabout).
Take the Basildon exit (follow the hospital A&E sign).
Continue on this road.
Basildon University Hospital is on your left-hand side.

Public transport

If you are using public transport, use the Traveline website to plan your journey.

Need travel support?

If you need help with the cost of traveling to and from our hospitals or anywhere that offers healthcare, visit the NHS healthcare travel cost scheme website.

Cafe and restaurant

Costa Coffee

The Costa shop in the main entrance is open:

Monday to Friday - 7am to 8pm.

Saturday to Sunday - 8am to 7pm.

Costa Coffee in the Cardiothoracic Centre

Restaurant (by main entrance)

The coffee bar in the main restaurant is open 7.30am–8pm, serving drinks and snacks.

A range of hot and cold foods including sandwiches, salad, fruit and snacks is served in the main restaurant:

Breakfast: 7.30am to 10.30am, Monday to Sunday

Lunch: 11.45am to 2pm Monday to Friday, and 12pm to 4.30pm on Saturday and Sunday

Dinner: 5.30pm to 8pm Monday to Friday, and 5pm to 8pm on Saturday and Sunday

League of Friends tea bars

The League of Friends tea bars offer hot and cold drinks, filled rolls and snacks.

Outpatient department: 10am to 3pm Monday to Thursday, and 10am to 1pm on Friday
Antenatal department: 9am to 1pm Monday to Friday

Costa Café in The Essex Cardiothoracic Centre

The café is open 7.30am to 6pm Monday to Friday, and 9.30am to 6pm on Saturday and Sunday serving a range of hot and cold drinks, sandwiches, toasted sandwiches and snacks.

Shops and cashiers office

Pharmacy

Outpatients (Boots The Chemist) in the main entrance concourse, open Monday to Friday 9am to 6pm.

Saturdays, Sundays, and Bank holidays (excluding Christmas Day and New Years Day) open 9.30am to 2.30pm.

M&S

The Marks and Spencers (M&S) shop is open:

Monday to Friday - 7am to 9pm

Saturday - 7am to 8pm

Sunday - 8am to 8pm.

WHSmith

Monday to Friday - 7am and 8pm.

Saturday and Sunday - 8am to 7pm.

Stock Shop

Monday - 8am to 5.30pm.

Tuesday to Thursday - 9am to 5.30pm.

Friday - 8am to 5.30pm.

Saturday - 12noon to 4pm.

Sunday - closed.

League of Friends tea bar in Outpatients

Cashier's Office

Located on Level C in the main reception area. The office is open 8.30am to 4.30pm Monday to Friday, closed weekends and bank holidays.

Call: 01268 524900 ext 3606.

The Cashier's Offices provide a range of services to patients and visitors including:

Hospital Travel Cost Scheme

Patients can make claims for reimbursement of travel costs related to receiving NHS treatment, through a referral by a doctor or dentist, if in receipt of a qualifying benefit.

Concessionary parking permit

To assist patients, relatives and carers who need to visit the hospital regularly and frequently, concessionary parking is available in certain circumstances and car parking passes can be issued. The refundable deposit of £5 can be paid for these passes at the General Cashier's Office.

Payment of prescription charges

Patients who receive an invoice for prescription items they received at the hospital can pay by cash, cheque or credit card at the General Cashier's Office.

Toilets

Parking

You can find all the information about parking methods and charges, free parking permits and Blue Badge holder parking on our parking information page

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