About our hospitals - Basildon University Hospital

Whether you are coming for an outpatient appointment or need to stay in hospital, here is some information to help you to prepare.

Please expand each section to find out more.

Basildon Hospital Ward Information

Ambulatory Care
Level C, AMU West
Call 01268 598404
 
Acute Medical Unit (AMU) East
Level C, Middle Block
Call 01268 394630
 
Acute Medical Unit (AMU) Lionel Cosins
Level C, Jubilee Wing
Call 01268 394620
 
Acute Medical Unit (AMU) Osler
Level C, Jubilee Wing
Call 01268 394632
 
Acute Medical Unit (AMU) West
Female ward
Level C, Middle Block
Call 01268 394608
 
Bayman Brentwood
Brentwood Community Hospital            
Call 01277 695 285
 
Brook Suite
Level B, In Cardiothoracic Centre
Call 01268 394216
 
Bulphan ward
Orthopaedic
Level A, Jubilee Wing
Call 01268 394604
 
Burstead ward
Surgical    
Level A, Towards Jubilee Wing
Call 01268 821803
 
Clinical Decisions (CDU)
Based Within A,E, C
Call 01268 821826
 
Cedar suite
Post Natal  
Level B, Maternity Block             
Call 01268 394596
 
Chelmer ward
Surgical
Level D, Cardiothoracic Centre
Call 01268 394370
 
Colne ward
Intensive Care
Level C, Cardiothoracic Centre
Call 01268 394272
 
Critical Care
Intensive Care
Level A, Middle Block
Call 01268 394272
 
Day Unit
Surgery
Back of Hospital, Opposite Cardiothoracic Centre Car Park
Call 01268 598173
 
Discharge Lounge
Level A, in Katherine Monk Ward
Call 01268 392877
 
Early Pregnancy Unit
Gynaecology
Level D, Maternity Block
Call 01268 598030
 
Edith Cavell ward
Gastro
Level C, Jubilee Wing
Call 01268 394622
 
Elizabeth Fry ward
Renal
Level D, Middle Block Main Hospital
Call 01268 394636
 
Elsdon Ward
Level A, old block
Gynaecology
Call 01268 394528
 
Florence Nightingale
Care of the Elderly
Level B, Jubilee Wing
Call 01268 394618
 
Frailty Ambulatory Unit
Level C, Middle Block Old AMU West
Call 01268 593151
 
Frailty Assessment
Level C, Middle Block Old AMU West
Call 01268 394608
 
Fredrick Banting
Vascular
Level A, Middle Block towards Jubilee Wing
Call 01268 524900 extension 5084
Discharge team extension 5070
Vascular Scanning lab extension 3578
 
Gibson Brentwood
Brentwood Community Hospital            
Call 01277 695168
 
Horndon ward
Orthopaedic
Level A, Jubilee Wing
Call 01268 598480
 
James Mckenzie ward
Coronary Care
Level A, Middle Block Main Hospital
Call 01268 394595
 
Kate Evelyn Luard ward
Level A, by Corner of Jubilee Ward
Trauma and Orthopaedic
Call 01268 394806
 
Katherine Monk ward
Diabetic
Level A, Jubilee Wing
Call 01268 394606
 
Kingswood ward
Medical
Level A, Jubilee Wing
Call 01268 394626
 
Labour Suite
Maternity
Level C, Maternity Block             
Call 01268 594598
 
Laindon East
Critical care
Level A, Middle Block Main Hospital
Call 01268 595084
 
Laindon West
Surgical
Level A, Middle Block Main Hospital
Call 01268 595084
 
Linford ward
Orthopaedic
Level A, Jubilee Wing
Call 01268 394610
 
Lionel Cosin ward
Level C, new block
Care of the Elderly
Call 01268 394620
 
Lister ward
Care of the Elderly
Level B, Jubilee Wing
Call 01268 394612
 
Marjory Warren ward
Palliative Care
Level B
Call 01268 394614
 
Mulberry Assessment
Maternity
Level D, Maternity Block
Call 01268 394718
 
Neonatal Intensive Care (NICU)
Maternity
Level A, Maternity Block
Call 01268 593402
 
Osler ward
Level C, new block
Medical Overflow
Call 01268 394632 or 01268 393842
 
Orsett ward
Acute Respiratory
Level C, Jubilee Wing
Call 01268 394624
 
Pasteur ward
Stroke
Level B, Jubilee Wing
Call 01268 394616
 
Penguin ward
Paediatrics, emergency
Level C, Maternity Block             
Call 01268 598086
 
Puffin ward
Paediatrics, medical
Level A, Maternity Block
Call 01268 593510
 
Roding ward
Angiograms
Level B, Cardiothoracic Centre
Call 01268 394209
 
SACU - Surgical Ambulatory
Level C, Middle Block Old AMU East
Call 01268 394603
 
Short Stay Escalation
Overflow ward
Level A, old block
Call 01268 394886
 
Surgical Referrals Unit
Level B, old block
Surgical
Call 01268 821660
 
Thames ward
Day stay
Level B, In Cardiothoracic Centre
Call 01268 394147
 
Thorndon Brentwood
Brentwood Community Hospital            
Call 01277 695172
 
Tower Brentwood
Brentwood Community Hospital            
Call 01277 695138
 
Wagtail ward
Paediatric, surgery
Level A, Maternity Block
Call 01268 593520
 
William Harvey ward
Medical
Level D, Middle Block Main Hospital
Call 01268 394634
 
Willow Suite
Delivery (low risk)
Level D, Maternity Block
Call 01268 394957
 
Paediatric Assessment Unit
Children's A&E
Call 01268 821827

Planning your journey

Travelling by car to Basildon Hospital and The Essex Cardiothoracic Centre

From A13

Take the A176 turn off (Five Bells roundabout).
Take the Basildon exit (follow the hospital A&E sign).
Continue on this road. Basildon University Hospital is on your left-hand side.

From A127

Take the Basildon (A176) turn off towards Basildon Town Centre.
The route to the hospital is clearly marked with red hospital A&E signs.

From A12

Take the A130 turn off towards Basildon.
Continue on the A130 until it merges onto the A13.
Take the A176 turn off (Five Bells roundabout).
Take the Basildon exit (follow the hospital A&E sign).
Continue on this road.
Basildon University Hospital is on your left-hand side.

Public transport

If you are using public transport, use the Traveline website to plan your journey.

Need travel support?

If you need help with the cost of traveling to and from our hospitals or anywhere that offers healthcare, visit the NHS healthcare travel cost scheme website

Finding your way around

Basildon Hospital map - 3D Map Logo Amend

You can also download the  Basildon Hospital map - level by level [pdf] 507KB.

Please also use the wayfinding boards and directions when you arrive on-site.

Cafe and restaurant

Restaurant (by main entrance)

The coffee bar in the main restaurant is open 7.30am–8pm, serving drinks and snacks.

A range of hot and cold foods including sandwiches, salad, fruit and snacks is served in the main restaurant:

Breakfast: 7.30am to 10.30am, Monday to Sunday

Lunch: 11.45am to 2pm Monday to Friday, and 12pm to 4.30pm on Saturday and Sunday

Dinner: 5.30pm to 8pm Monday to Friday, and 5pm to 8pm on Saturday and Sunday

League of Friends tea bars

The League of Friends tea bars offer hot and cold drinks, filled rolls and snacks.

Outpatient department: 10am to 3pm Monday to Thursday, and 10am to 1pm on Friday
Antenatal department: 9am to 1pm Monday to Friday

Costa Café in The Essex Cardiothoracic Centre

The café is open 7.30am to 6pm Monday to Friday, and 9.30am to 6pm on Saturday and Sunday serving a range of hot and cold drinks, sandwiches, toasted sandwiches and snacks.

Shops and cashiers office

RVS shop

The RVS shop is located by the main entrance and sells papers and magazines, confectionary, cards and a small range of essential items. Opening times are:

Monday: 9.30am to 7.30pm
Tuesday: 8am to 7.30pm
Wednesday: 9.30am to 7.30pm
Thursday: 8am to 7.30pm
Friday: 9.30am to 4.30pm
Saturday and Sunday: 9.30am to 4.30pm 

RVS baby shop (antenatal entrance)

The RVS baby shop is open 10am to 3pm Monday to Friday, selling confectionary and a small range of baby items. 

Vending machines are available outside the restaurant, in accident and emergency (A&E) and in the CTC outpatient department.

Cashier's Office

Located on Level C in the main reception area. The office is open 9am to 4.30pm Monday to Friday, closed bank holidays.

Call: 01268 524900 ext 3606

The Cashier's Offices provide a range of services to patients and visitors including:

Hospital Travel Cost Scheme

Patients can make claims for reimbursement of travel costs related to receiving NHS treatment, through a referral by a doctor or dentist, if in receipt of a qualifying benefit.

Concessionary parking permit

To assist patients, relatives and carers who need to visit the hospital regularly and frequently, concessionary parking is available in certain circumstances and car parking passes can be issued. The refundable deposit of £5 can be paid for these passes at the General Cashier's Office.

Payment of prescription charges

Patients who receive an invoice for prescription items they received at the hospital can pay by cash, cheque or credit card at the General Cashier's Office.

Parking

Parking charges and concessionary parking

Hospital car park barrier and payment system

A car park barrier and payment system operates at Basildon Hospital, The Essex Cardiothoracic Centre and Orsett Hospital.

The barriers work on number plate recognition. Patients and visitors will need to go to a payment machine before returning to their car, and enter their vehicle registration number. The payment system will then ask for the appropriate charge, which can be paid by cash or by credit/debit card.

Parking charges

With 1600 spaces, the multi-storey car park at Basildon University Hospital was a massive investment.  Built in direct response to requests for improvements to parking, from local people, it cost £8 million.

To fund this, and the continued maintenance of the other car parks at Basildon University Hospital, The Essex Cardiothoracic Centre and Orsett Hospital, charges for patients and visitors are:

Up to 30 minutes is free
30 minutes to 2 hours is £3
2 to 3 hours is £4
3 to 5 hours is £5
5 to 6 hours  is £6
Over 6 hours is £10
St Andrew's Centre is free

Blue Badge for disabled users - designated spaces are all located near hospital entrances. There's a height restriction of 1.8m in the multi-storey car park - vehicles affected by this should park in The Essex Cardiothoracic Centre (CTC) visitor car park.

Motorcycle bays - are available by the cycle sheds outside the maternity department and in the Cardiothoracic Centre. There is no charge for these bays and they are on a first-come basis.

How do I pay for parking?

The barriers work on number plate recognition. The number plate recognition system will log your vehicle registration number and raise the barrier as you enter the car park.

Before returning to your car, please go to the payment machine. You will be asked to enter your car registration number and the correct payment which can be paid by cash or by credit/debit card.

The barrier will then lift when you exit.  

What if I have a problem?

Each pay station and exit barrier has a button linked to a member of the car park/security staff, who will be able to help you.

Concessionary parking

To help you, your relatives and carers who need to visit the hospital regularly and frequently, concessionary parking is available in certain circumstances. You may be able to park at a reduced rate if you are:

  • A patient who has to attend regular outpatient appointments, e.g. cancer and haematology - with two or more appointments per week over a four week period
  • A relative of a patient with a stay longer than two weeks

Please ask the nurse in charge of the department/ward you are visiting for further information.

How we use the income from parking charges

The income from parking charges goes to maintaining the car parks for repairs and employing security staff. Any additional income is directed to clinical services.