Welcome to Basildon University Hospital

Whether you are coming for an outpatient appointment or need to stay in hospital, here is some information to help you to prepare.

Please expand each section to find out more.

Basildon Hospital wards

For all locations, visiting times and telephone numbers for our wards at Basildon Hospital, visit Basildon Hospital wards.

Planning your journey

Travelling by car to Basildon Hospital and The Essex Cardiothoracic Centre

From A13

Take the A176 turn off (Five Bells roundabout).
Take the Basildon exit (follow the hospital A&E sign).
Continue on this road. Basildon University Hospital is on your left-hand side.

From A127

Take the Basildon (A176) turn off towards Basildon Town Centre.
The route to the hospital is clearly marked with red hospital A&E signs.

From A12

Take the A130 turn off towards Basildon.
Continue on the A130 until it merges onto the A13.
Take the A176 turn off (Five Bells roundabout).
Take the Basildon exit (follow the hospital A&E sign).
Continue on this road.
Basildon University Hospital is on your left-hand side.

Public transport

If you are using public transport, use the Traveline website to plan your journey.

Need travel support?

If you need help with the cost of traveling to and from our hospitals or anywhere that offers healthcare, visit the NHS healthcare travel cost scheme website

Cafe and restaurant

Costa Coffee

The Costa shop in the main entrance is open:

Monday to Friday - 7am to 8pm.

Saturday to Sunday - 8am to 7pm.

View accessibility information about this area on the AccessAble website at https://www.accessable.co.uk/mid-and-south-essex-nhs-foundation-trust/basildon-university-hospital/access-guides/costa-coffee

Costa Coffee in the Cardiothoracic Centre

View accessibility information about this area on the AccessAble website at https://www.accessable.co.uk/mid-and-south-essex-nhs-foundation-trust/basildon-university-hospital/access-guides/costa-cardiothoracic-centre

Restaurant (by main entrance)

The coffee bar in the main restaurant is open 7.30am–8pm, serving drinks and snacks.

A range of hot and cold foods including sandwiches, salad, fruit and snacks is served in the main restaurant:

Breakfast: 7.30am to 10.30am, Monday to Sunday

Lunch: 11.45am to 2pm Monday to Friday, and 12pm to 4.30pm on Saturday and Sunday

Dinner: 5.30pm to 8pm Monday to Friday, and 5pm to 8pm on Saturday and Sunday

View accessibility information about this area on the AccessAble website at https://www.accessable.co.uk/mid-and-south-essex-nhs-foundation-trust/basildon-university-hospital/access-guides/the-retreat

League of Friends tea bars

The League of Friends tea bars offer hot and cold drinks, filled rolls and snacks.

Outpatient department: 10am to 3pm Monday to Thursday, and 10am to 1pm on Friday
Antenatal department: 9am to 1pm Monday to Friday

Costa Café in The Essex Cardiothoracic Centre

The café is open 7.30am to 6pm Monday to Friday, and 9.30am to 6pm on Saturday and Sunday serving a range of hot and cold drinks, sandwiches, toasted sandwiches and snacks.

Shops and cashiers office

Pharmacy

Outpatients (Boots The Chemist) in the main entrance concourse, open Monday to Friday 9am to 6pm.

Saturdays, Sundays, and Bank holidays (excluding Christmas Day and New Years Day) open 9.30am to 2.30pm.

View accessibility information about this area on the AccessAble website at https://www.accessable.co.uk/mid-and-south-essex-nhs-foundation-trust/basildon-university-hospital/access-guides/boots-pharmacy

M&S

The Marks and Spencers (M&S) shop is open:

Monday to Friday - 7am to 9pm

Saturday - 7am to 8pm

Sunday - 8am to 8pm.

WHSmith

Monday to Friday - 7am and 8pm.

Saturday and Sunday - 8am to 7pm.

Stock Shop

Monday - 8am to 5.30pm.

Tuesday to Thursday - 9am to 5.30pm.

Friday - 8am to 5.30pm.

Saturday - 12noon to 4pm.

Sunday - closed.

League of Friends tea bar in Outpatients

View accessibility information about this area on the AccessAble website at https://www.accessable.co.uk/mid-and-south-essex-nhs-foundation-trust/basildon-university-hospital/access-guides/league-of-friends-tea-bar-outpatients

Cashier's Office

Located on Level C in the main reception area. The office is open 8.30am to 4.30pm Monday to Friday, closed weekends and bank holidays.

Call 0300 443 4977.

The Cashier's Offices provide a range of services to patients and visitors including:

Hospital Travel Cost Scheme

Patients can make claims for reimbursement of travel costs related to receiving NHS treatment, through a referral by a doctor or dentist, if in receipt of a qualifying benefit.

Concessionary parking permit

To assist patients, relatives and carers who need to visit the hospital regularly and frequently, concessionary parking is available in certain circumstances and car parking passes can be issued. The refundable deposit of £5 can be paid for these passes at the General Cashier's Office.

Payment of prescription charges

Patients who receive an invoice for prescription items they received at the hospital can pay by cash, cheque or credit card at the General Cashier's Office.

View accessibility information about this area on the AccessAble website at https://www.accessable.co.uk/mid-and-south-essex-nhs-foundation-trust/basildon-university-hospital/access-guides/cashiers-office

Toilets

View accessibility information about this area on the AccessAble website at https://www.accessable.co.uk/mid-and-south-essex-nhs-foundation-trust/basildon-university-hospital/access-guides/basildon-university-hospital-toilets

Parking

You can find all the information about parking methods and charges, free parking permits and Blue Badge holder parking on our parking information page