Staff IT systems

This page is for staff working at our hospitals only.

Expand the sections below to find the links to systems that you may need access to when working from home or outside of the Trust.

Remote working access

Staff can access their desktop and files from home through our CITRIX remote access portal - Please download the guide below for help or contact the IT Service Desk if you need any assistance.

Log on to the new Citrix platform - downloadable user guide for staff.pdf[pdf] 741KB

Accessing your emails

You can access your emails at any time, using any device via

Self-Service Portal

Log an IT support ticket -

Sevice manager -


To access all e-Learning and online courses, visit


You can now access our intranet on your personal device! Visit MSE Intranet and login using your domain and username, for example:

  • RQ8\john.smith
  • SOUTHEND-NHS\john.smith
  • BASILDON\john.smith

Your password is the one you use to logon to your work computer.

You will need to do this every time you log in from a personal device.

If you reach the intranet and are greeted with the ADFS login screen, use your email address and your work computer password. Then please complete the security question and press 'login'.