New parking system

We're making parking at our hospitals sites easier and more efficient by introducing Automatic Number Plate Recognition (ANPR).

  • Southend Hospital -  11 July — ANPR is now live.
  • Basildon Hospital - 16 July
  • Broomfield Hospital - 22 July

This will mean a faster and more efficient parking experience with no need to display tickets, and simple payment options via machines or a mobile app.

Cameras, operating 24/7, will read your number plate when you enter and exit our sites. To avoid a Parking Charge Notice you should

  • Check the signage for parking rules
  • Only park in designated areas
  • Pay for your stay before leaving

The new system will match your number plate with the payment made at the machine or via the parking app. 

How do I pay for parking?

You can make your payment at a payment terminal on site or you can use the parking app available on the App Store or on Google Play. The app is called 'Trust'. 

Existing parking concessions will continue to apply.

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New way to register for Blue Badge holders – free parking with registration

We are introducing a new free parking system for Blue Badge holders. 

  • Southend Hospital -  11 July — ANPR is now live
  • Basildon Hospital - 16 July
  • Broomfield Hospital - 22 July

This will work with our Automatic Number Plate Recognition (ANPR) parking system to improve your experience when visiting our Basildon, Broomfield and Southend Hospital sites.

You can get ahead of the upcoming changes by pre-registering for an ongoing Blue Badge Permit. Please note that until we move to the new system you will still need to validate your permit on site.

Until the ANPR parking is introduced you can continue to:

Show your Blue Badge (or a photo of it) and give your car registration at the following places depending on the site you visit:

  • Basildon - car parking office in the main car park, or security office at the main entrance.
  • Broomfield - cashier’s office in the main atrium between 9am and 4pm, Monday to Friday.
  • Southend – ANPR is now live, please follow the instructions below to register.

Pre-register for an ongoing Blue Badge permit and free parking

If you have a Blue Badge, you must register your vehicle. You can save time by pre-registering once and your permit will stay active until your Blue Badge expires.

You’ll need:

  • A mobile phone
  • An email address.

How to register:

  1. Visit https://nexusplatform.co.uk/register 
  2. Create your account (using your email and mobile number).
  3. Confirm your email address via the link sent to you.
  4. Enter the one-time passcode sent to you via SMS.
  5. Set a 6-digit access code. This code allows you to log in without needing a one-time-passcode (OTP) in the future.
  6. Use invitation code: G28CMAJ.
  7. Upload your vehicle details and a photo of your Blue Badge.
  8. You’ll receive confirmation – your permit is now active.

Can I still park for free if I don't pre-register for an ongoing Blue Badge permit?

Yes. If you prefer, you can validate your Blue Badge parking permit each time you visit. Enter your registration number at the validation console located at reception. If you choose this option, you will need to do this every time you visit our hospitals.

Can I register more than one car for the same Blue Badge?

No, only one vehicle registration number can be registered for a Blue Badge parking permit at a time.

But if you are travelling to hospital in a different car to the one registered with your Blue Badge, you can either:

Enter your Blue Badge and car registration details into a validation console when you are on site to obtain validated daily parking, when displaying your Blue Badge

OR
Update the vehicle on your existing ongoing Blue Badge parking permit:
Log in to Nexus Platform  https://nexusplatform.co.uk/login
  • Press the 'permits' button
  • Select 'Edit' at the bottom of your active permit
  • You will see the words 'Change Vehicle' - select this
  • Input your new vehicle details and submit
  • Your new permit will be created for the updated vehicle and your previous permit will be expired.

 

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How to park and pay until the new ANPR system is introduced across our hospitals

Basildon Hospital car park barrier and payment

A car park barrier and payment system operates at Basildon Hospital, The Essex Cardiothoracic Centre and Orsett Hospital.

The barriers work on automatic number plate recognition (ANPR). The number plate recognition system will log your vehicle registration number and raise the barrier as you enter the car park. From 16 July the ANPR payment system will change to the NexusPlatform system using new payment stations and a new app called Trust.

Before returning to your car, please go to the payment machine. You will be asked to enter your car registration number and the correct payment which can be paid by cash or by credit/debit card.

The barrier will lift when you exit the car park.

View accessibility information about this area on the AccessAble website at  https://www.accessable.co.uk/mid-and-south-essex-nhs-foundation-trust/basildon-university-hospital/access-guides/basildon-university-hospital-parking.

Broomfield Hospital car park barrier and payment — UNTIL 22 JULY 2025

The car park barriers and payments work on automatic number plate recognition (ANPR). The number plate recognition system will log your vehicle registration number and raise the barrier as you enter the car park. From 22 July the ANPR payment system will change to the NexusPlatform system using new payment stations and a new app called Trust.

Before returning to your car, please go to the payment machine. You will be asked for your car registration number and the correct payment which can be paid by cash, credit/debit card, contactless or Glide https://www.glideparking.com a car parking app which can be downloaded for free from the App Store or Google Play.

The barrier will lift when you exit the car park.

Southend Hospital

Now using the ANPR system. Pleaser refer to the information above.

What if I have a problem?

Each pay station and exit barrier has a button linked to a member of the car park/security staff, who will be able to help you.

Parking charges

Our daily parking prices are:

  • First 30 minutes is free - If you stay over this time you will need to purchase a ticket otherwise you will be charged unless you are a Blue Badge holder. If you are a Blue Badge holder, parking is free - see Blue Badge section below for more details.
  • Up to 2 hours £3.10
  • Up to 3 hours £4.00
  • Up to 5 hours £5.00
  • Up to 6 hours £6.00
  • Over 6 hours £10.00.

This applies all year-round including weekends and Bank Holidays.

Parking information for Blue Badge holders until ANPR parking schemes are in place

Parking is free for Blue Badge holders at all hospital sites. Please see the notes below for more information about Blue Badge parking at each of our sites that applies until ANPR parking schemes are in place (details at top of page).

Basildon hospital

Please take your Blue Badge to the car parking office in the main car park, or security office at the main entrance. The team will record your vehicle registration and Blue Badge number. Once registered you can exit the car park without charge by using the intercom.

Broomfield hospital

Please display your badge clearly when parked in a designated area. When you are ready to leave please enter your vehicle registration number into the pay station and when prompted to pay select ‘Blue Badge’ and enter last 6 characters of your Blue Badge number – this will discount the parking session to £0 and you can exit the car park without charge.

Register your badge with us (Broomfield only)

If you are a Blue Badge holder you can register your blue badge details with us by visiting the cashier’s office in the main atrium between 9am and 4pm, Monday to Friday, please take your blue badge to show them. This will give free access to the hospital parking up to the expiry date of your badge.

To register via email please send details of blue badge to mse.travel.centre@nhs.net:

  • Name
  • Registration
  • Valid until
  • Badge number
  • attach a picture of blue badge

If you change your car registration at anytime you will need to update your details.

You can still use the payment machine in the car park for daily parking.

Southend hospital

Please display your Blue Badge at all times when you are parked.

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Free parking permits (parking concessions) at our hospitals

Permits to allow free parking (parking concessions) are available to these patients and visitors:

  • Parent or guardian of children who are staying overnight in hospital
  • Chemotherapy patient (see notes below for specific information)
  • Renal patient (see notes below for specific information)
  • End of Life care and bereavement visitors
  • Parent or guardian of children who are seriously ill or awaiting transfer to another hospital (Neonatal Intensive Care Unit (NICU) and paediatrics)
  • NICU parents or guardians
  • Pregnancy Pal / Birth Buddy
  • Dementia patient carers

Please talk to a member of staff in the ward or department to obtain a Free Parking Permit application form.

Healthcare Travel Costs Scheme (HTCS)

If you're referred to hospital or other NHS premises for specialist NHS treatment or diagnostic tests by a doctor, dentist or another primary care health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).

This page explains who's eligible for the scheme and how to make a claim. https://www.nhs.uk/nhs-services/help-with-health-costs/healthcare-travel-costs-scheme-htcs/

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Free parking information for chemotherapy and renal patients

Broomfield hospital

Renal and chemotherapy patients

Please park in a designated bay in car park 2 and speak to the department you are visiting for a dedicated permit. If parked in the main Multi-Storey Car Park, please ask the department you are visiting to notify the car parking team and provide them with your vehicle registration number to allow free exit.

Basildon hospital

Renal patients

Please park in a designated Renal Unit bay and speak to the staff in the department to obtain a free parking permit.

Chemotherapy patients

Please park in any public car park and speak to staff in the department to obtain a free parking permit form.

Southend hospital

Renal and chemotherapy patients

Please park in the dedicated car park off Carlingford Drive, using the intercom on entry and exit.

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Free parking permit terms and conditions

  1. The parking concession will only be granted if the qualifying criteria applies.
  2. The form must be signed by a Macmillan Nurse, ward/departmental manager or senior nurse in charge where the patient or relative is being treated or visited.
  3. The concession will be issued for a maximum of two weeks.
  4. Once the application is approved the concession will be operational on the day the vehicle is registered.
  5. The concession will automatically be removed at the end of the allocated period.
  6. The parking concession may be extended on completion of an additional registration form, which must be authorised before it is granted.
  7. The Free Parking Permit allows the registered vehicle access to the hospital patient/visitor car parks only.
  8. Please return the completed form to
    • Basildon - the Car Park office in the Multi Storey Car Park or Security office behind main reception. Staff can also return the form electronically on your behalf
    • Southend - the ID badge office/Car Park office in Cardigan Wing. Staff can also return the form electronically on your behalf.
    • Broomfield – the Cashiers Office at the main entrance. Staff can also return the form electronically on your behalf.

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