Dementia services at MSE
Staying in hospital can be an unsettling experience for anyone, and if you are living with dementia you may feel particularly distressed. The change of environment may make you more confused than usual and this can be worrying for both you and your relatives.
It is important that staff are made aware if you have a diagnosis of dementia. This is so we can support you appropriately. We will ask your relative information about you, if you are unable to tell us yourself, so that we can carefully tailor the care you receive.
You are entitled to expect high standards of care and treatment, and to be treated with dignity and respect.
If you would like further advice or support during your hospital stay, you can ask the ward to contact the Admiral Nurse or Dementia and Delirium Nurse who can visit you and liaise with your relatives.
Dementia Friendly Hospital
Mid and South Essex NHS Foundation Trust is signed up to the “Dementia Friendly Hospital Charter”. This charter outlines the high-level principles that a dementia-friendly hospital should provide. Please click on the link to view:
This is Me
This is Me provides professionals with information about a person with dementia to help enhance the care and support they receive whilst in an unfamiliar environment. Dementia affects each person differently, so we ask that you and your relative complete this document so that we can get to know them and better understand their needs.
Training for relatives and friends
Anyone can become a dementia friend. A dementia friend is someone that learns about dementia so they can help their community. They help people living with dementia by taking actions – both big and small! Find out more through this link:
We are proud to support John’s Campaign, which allows access for carers to support their relatives anytime – even outside of normal visiting hours.
We want our patients and their carers to feel confident that they will have a positive, safe experience in our hospitals. We strive to continually improve our service and your feedback is important in helping us do this. If you have a few minutes, please complete this short carers survey:
- Dementia UK: Specialist support to families facing dementia https://www.dementiauk.org/
- Silverline: Offer conversation and friendship calls https://www.thesilverline.org.uk/
- Carer’s First: Provide practical information and advice to unpaid carers
- Alzheimer’s Society (covering mid Essex and Basildon): Support, advice and information for people living with dementia and their carers
- Community Dementia Support Team (covering Southend): Enhanced support for people living with dementia and their carers https://www.southend.gov.uk/specialist-support/dementia?documentId=244&categoryId=200389
- Dementia Intensive Support Service (DISS), Mid Essex area: 01245 515300
- Dementia Intensive Support Team (DIST), Southend area:
- Single PA for community dementia and memory services, Thurrock, Basildon and Brentwood area: 01268 739116