About our hospitals - Basildon University Hospital

Whether you are coming for an outpatient appointment or need to stay in hospital, here is some information to help you to prepare.

Construction works at Basildon

Preparatory construction works will begin on Monday (18 October) for the upcoming redesign of the main entrance to Basildon Hospital.

Works will be taking place on the roadway outside the main entrance to widen the bus turning area and to create a new car parking area. Please follow local signage to access the hospital.

Need to find your way? Click to open Basildon Hospital site map

Planning your journey

Travelling by car to Basildon Hospital and The Essex Cardiothoracic Centre

From A13

Take the A176 turn off (Five Bells roundabout).
Take the Basildon exit (follow the hospital A&E sign).
Continue on this road. Basildon University Hospital is on your left-hand side.

From A127

Take the Basildon (A176) turn off towards Basildon Town Centre.
The route to the hospital is clearly marked with red hospital A&E signs.

From A12

Take the A130 turn off towards Basildon.
Continue on the A130 until it merges onto the A13.
Take the A176 turn off (Five Bells roundabout).
Take the Basildon exit (follow the hospital A&E sign).
Continue on this road.
Basildon University Hospital is on your left-hand side.

Public transport

If you are using public transport, use the Traveline website to plan your journey.

Need travel support?

If you need help with the cost of traveling to and from our hospitals or anywhere that offers healthcare, visit the NHS healthcare travel cost scheme website

Cafe and restaurant

Restaurant (by main entrance)

The coffee bar in the main restaurant is open 7.30am–8pm, serving drinks and snacks.

A range of hot and cold foods including sandwiches, salad, fruit and snacks is served in the main restaurant:

Breakfast: 7.30am to 10.30am, Monday to Sunday

Lunch: 11.45am to 2pm Monday to Friday, and 12pm to 4.30pm on Saturday and Sunday

Dinner: 5.30pm to 8pm Monday to Friday, and 5pm to 8pm on Saturday and Sunday

League of Friends tea bars

The League of Friends tea bars offer hot and cold drinks, filled rolls and snacks.

Outpatient department: 10am to 3pm Monday to Thursday, and 10am to 1pm on Friday
Antenatal department: 9am to 1pm Monday to Friday

Costa Café in The Essex Cardiothoracic Centre

The café is open 7.30am to 6pm Monday to Friday, and 9.30am to 6pm on Saturday and Sunday serving a range of hot and cold drinks, sandwiches, toasted sandwiches and snacks.

Shops and cashiers office

RVS shop

The RVS shop is located by the main entrance and sells papers and magazines, confectionary, cards and a small range of essential items. Opening times are:

Monday: 9.30am to 7.30pm
Tuesday: 8am to 7.30pm
Wednesday: 9.30am to 7.30pm
Thursday: 8am to 7.30pm
Friday: 9.30am to 4.30pm
Saturday and Sunday: 9.30am to 4.30pm 

RVS baby shop (antenatal entrance)

The RVS baby shop is open 10am to 3pm Monday to Friday, selling confectionary and a small range of baby items. 

Vending machines are available outside the restaurant, in accident and emergency (A&E) and in the CTC outpatient department.

Cashier's Office

Located on Level C in the main reception area. The office is open 9am to 4.30pm Monday to Friday, closed bank holidays.

Call: 01268 524900 ext 3606

The Cashier's Offices provide a range of services to patients and visitors including:

Hospital Travel Cost Scheme

Patients can make claims for reimbursement of travel costs related to receiving NHS treatment, through a referral by a doctor or dentist, if in receipt of a qualifying benefit.

Concessionary parking permit

To assist patients, relatives and carers who need to visit the hospital regularly and frequently, concessionary parking is available in certain circumstances and car parking passes can be issued. The refundable deposit of £5 can be paid for these passes at the General Cashier's Office.

Payment of prescription charges

Patients who receive an invoice for prescription items they received at the hospital can pay by cash, cheque or credit card at the General Cashier's Office.

Parking

Parking charges and concessionary parking

Hospital car park barrier and payment system

A car park barrier and payment system operates at Basildon Hospital, The Essex Cardiothoracic Centre and Orsett Hospital.

The barriers work on number plate recognition. Patients and visitors will need to go to a payment machine before returning to their car, and enter their vehicle registration number. The payment system will then ask for the appropriate charge, which can be paid by cash or by credit/debit card.

Parking charges

With 1600 spaces, the multi-storey car park at Basildon University Hospital was a massive investment.  Built in direct response to requests for improvements to parking, from local people, it cost £8 million.

To fund this, and the continued maintenance of the other car parks at Basildon University Hospital, The Essex Cardiothoracic Centre and Orsett Hospital, charges for patients and visitors are:

Up to 30 minutes is free
30 minutes to 2 hours is £3
2 to 3 hours is £4
3 to 5 hours is £5
5 to 6 hours  is £6
Over 6 hours is £10
St Andrew's Centre is free

Blue Badge for disabled users - designated spaces are all located near hospital entrances. There's a height restriction of 1.8m in the multi-storey car park - vehicles affected by this should park in The Essex Cardiothoracic Centre (CTC) visitor car park.

Motorcycle bays - are available by the cycle sheds outside the maternity department and in the Cardiothoracic Centre. There is no charge for these bays and they are on a first-come basis.

How do I pay for parking?

The barriers work on number plate recognition. The number plate recognition system will log your vehicle registration number and raise the barrier as you enter the car park.

Before returning to your car, please go to the payment machine. You will be asked to enter your car registration number and the correct payment which can be paid by cash or by credit/debit card.

The barrier will then lift when you exit.  

What if I have a problem?

Each pay station and exit barrier has a button linked to a member of the car park/security staff, who will be able to help you.

Concessionary parking

To help you, your relatives and carers who need to visit the hospital regularly and frequently, concessionary parking is available in certain circumstances. You may be able to park at a reduced rate if you are:

  • A patient who has to attend regular outpatient appointments, e.g. cancer and haematology - with two or more appointments per week over a four week period
  • A relative of a patient with a stay longer than two weeks

Please ask the nurse in charge of the department/ward you are visiting for further information.

How we use the income from parking charges

The income from parking charges goes to maintaining the car parks for repairs and employing security staff. Any additional income is directed to clinical services.