Trust’s response to CQC report
Following the Care Quality Commission’s Well Led report, we are bringing in new ways of working after they rated our leadership as inadequate.
Inspectors visited the Trust in May, and announced the inadequate rating in a report published today.
Chief Executive Dawn Scrafield said: “We are deeply sorry for having failed our patients and staff. We know that they deserve better from us.
“We understand the depth of people’s concerns. We fully accept the findings of the report and are committed to bringing about the improvements needed as quickly and sustainably as possible. We will ensure that the quality of our services improves at pace and will work with our staff, patients and partners to achieve this.
“We have begun to make the changes needed with a detailed improvement plan supported by a new organisational structure which will simplify the way in which we operate to clarify roles and accountabilities. Our new operating model will strengthen clinical leadership across the Trust and equip our hospitals to deliver high quality care. We will support our leaders and ensure that we all work together to develop a culture of compassion, respect and excellence.”