Do you have have a Learning disability?

We hope that you find the information on our website clear and easy to read. This page gives you the important information you will need when you come to hospital.

There are videos for you to watch, which give you more information about your hospital visit as well as other information that you can download and print off. 

Learning disabilities - Basildon Hospital

We hope that our whole website is clear and understandable. This page gives you the important information you need when you come to hospital.

For COVID-19 advice, download Covid-19 learning disability hospital summary [pdf] 181KB or Covid 19 easy read vaccination leaflet [pdf] 2MB.

This page contains information that you might find useful if you are coming into hospital. There are four videos for you to watch - one about coming to outpatients, one about coming to A&E, one about giving your consent and one about what happens when you go into hospital.

Call 07769 161593 to talk to the specialist nurse for learning disability at Basildon hospital.

To call Basildon hospital directly, use the telephone number 01268 524900. When you call, our receptionists will answer the phone. They will help you to speak to the person or department you need.

We treat lots of patients every year as inpatients and outpatients.

Inpatients stay on our wards and we have over 630 beds for them.

Outpatients come and see our doctors or nurses for a short appointment in clinics.

If you are coming to our hospital as an outpatient you will have a letter from us. 

EasyHealth website

The easyhealth website has lots of health information that is easy to understand. Visit https://www.easyhealth.org.uk for more information.

There are lots of people at the hospital who can help you - to find out more, please download our People who can help you at the hospital - easy read leaflet [pdf] 1MB

If you are unhappy with anything that happened during your visit to the hospital, we want you to tell us - we want to hear your views.

Download Making a complaint about the NHS[pdf] 422KB to make a complaint.

 At our hospital we want all of our patients to get the best care.

The Learning Disabilities Mortality Review (LeDeR) programme

The Learning Disabilities Mortality Review (LeDeR) Programme is now live across Essex.  The LeDeR is a national NHS-funded programme.

As part of the LeDeR, we want to improve the quality of health and social care for people with learning disabilities.

We are doing this by supporting local reviews of deaths of people with learning disabilities in Essex.

There is a LeDeR section you can find at http://castlepointandrochfordccg.nhs.uk/your-services/essex-transforming-care-partnership/leder-programme

The LeDeR website contains more information about the LeDeR in Essex and how to contact the programme.  Anyone can contact them.

Learning disabilities - Broomfield Hospital

Information

Introduction:

The Accessible Information Standards was fully implemented on the 31st July 2016 across the NHS and adult social care systems. A key aim of the new framework is to ensure that all those people using health and social care services have their needs met.

Implementation of the Standard is expected to benefit everyone with information and/or communication needs relating to a disability or sensory loss, including people who have a learning disability, a sensory impairment, aphasia, autism or a mental health condition which affects their ability to communicate.

The Accessible Information Standard will begin to address the current disparity in the care received by disabled people. It will ensure that information is provided to all service users and patients and delivered in a way they can understand.

There are two important pieces of NATIONAL legislation that are important to making information accessible.

The Mental Capacity Act (2005)

The MCA refers to Professionals taking all 'practicable steps' to make information easier.

Mental Capacity Act 2005 [pdf] 2MB
 

The Equality Act (2010)

This law bans unfair treatment and gives a directive to make reasonable adjustments to ensure that a person is not placed at a substantial disadvantage because of their disability.

Equality Act 2010 [pdf] 727KB


Making Information Accessible

There are many written documents available about making accessible information. This page offers just a few that can be downloaded and used as a guide. Please click below to download more information.

NHS England: Accessible Information Standards
Accessible Information Standards [pdf] 549KB

Change Guide: How to Make Information Accessible
How to Make Information Accessible [pdf] 4MB

DOH: Basic guidelines for people who commission Easy Read information
Basic guidelines for people who commission Easy Read information [pdf] 260KB

DOH: Making Written Information Easier to Understand
Making Written Information Easier to Understand [pdf] 746KB

MENCAP: Am I making Myself Clear
Am I making Myself Clear [pdf] 948KB

Widget Guide to Symbols 
Widget Guide to Symbols [pdf] 1MB


Ready to Use

Introduction:

In this section you will find accessible information resources that have been produced by Sandie - the hospital Liaison Nurse Specialist. There are also, some easy read leaflets included that have been produced by others.

All of the resources are available for you to download and use.

Many of the easy read resources have been agreed by people with learning disabilities. The patient review groups have looked at the symbols and signs used, as well as the language, to ensure it was clear and easy for them to understand.

It is anticipated that these resources will be added to and updated over time, in line with patient demands.

Please click below to download more information. (These sections are under construction)

General Information >>

Physical Health >>

Mental Health >>

Safeguarding >>

Medications >>

Childrens Section >>


More Help

Please click below to download more information.

For Patients with learning disabilities:

https://www.easyhealth.org.uk/

https://www.jostrust.org.uk/shop/information
https://hald.org.uk/ - (hearing & learning disabilities resources) 

https://www.macmillan.org.uk/cancer-information-and-support/stories-and-media

 
For Patients who are Deaf / Hard of Hearing 

https://signhealth.org.uk/

 
Healthwatch Essex:

https://healthwatchessex.org.uk/

 
Pohwer Essex NHS advocacy service can be contacted by email, fax, text, skype, phone, minicom and post:

https://www.pohwer.net/

 
Self-help toolkit available (if you want to do it yourself, but they will support you if you want their help)

https://www.pohwer.net/

https://www.ombudsman.org.uk/


People who are deafblind

https://www.sense.org.uk/


For people with hearing loss

https://www.actiononhearingloss.org.uk/default.aspx 

http://www.royaldeaf.org.uk/ 


For people with learning disabilities

https://www.mencap.org.uk/ 

https://www.seeability.org/


For people with autism

https://dimensions-uk.org/


For people with mental health 

https://mind.org.uk/


Mental Health Act (MH)

Please click below to download more information.

Common MH Sections [pdf] 180KB
Mental Health Terminology and Meaning [pdf] 478KB
Restraint aide memoire [pdf] 328KB

Learning disabilities - Southend Hospital

We hope that our whole website is clear and understandable. This page gives you the important information you need when you come to hospital.

For COVID-19 advice, download Covid-19 learning disability hospital summary [pdf] 181KB or  Covid 19 easy read vaccination leaflet [pdf] 2MB.

This page contains information that you might find useful if you are coming into hospital. There are four videos for you to watch - one about coming to outpatients, one about coming to A&E, one about giving your consent and one about what happens when you go into hospital.

Call 07795 018923 to talk to the specialist nurse for learning disability at Southend hospital.

To call Southend hospital directly, use the telephone number 01702 435555.. When you call, our receptionists will answer the phone. They will help you to speak to the person or department you need.

We treat lots of patients every year as inpatients and outpatients.

Inpatients stay on our wards and we have over 630 beds for them.

Outpatients come and see our doctors or nurses for a short appointment in clinics.

If you are coming to our hospital as an outpatient you will have a letter from us. 

EasyHealth website

The easyhealth website has lots of health information that is easy to understand. Visit https://www.easyhealth.org.uk for more information.

There are lots of people at the hospital who can help you - to find out more, please download our People who can help you at the hospital - easy read leaflet [pdf] 1MB

If you are unhappy with anything that happened during your visit to the hospital, we want you to tell us - we want to hear your views.

Download Making a complaint about the NHS[pdf] 422KB to make a complaint.

 At our hospital we want all of our patients to get the best care.

The Learning Disabilities Mortality Review (LeDeR) programme

The Learning Disabilities Mortality Review (LeDeR) Programme is now live across Essex.  The LeDeR is a national NHS-funded programme.

As part of the LeDeR, we want to improve the quality of health and social care for people with learning disabilities.

Read more about LeDeR at http://castlepointandrochfordccg.nhs.uk/your-services/essex-transforming-care-partnership/leder-programme

Download the Learning disabilities patient charter [pdf] 814KB to learn more about what we do to support people with learning disabilities at our hospital.

Helpful videos

Sepsis - watch this video to find out some important information about sepsis or download our Sepsis easy read leaflet [pdf] 457KB

Your journey - what happens when you go into hospital

Consent - giving your consent

Accident and Emergency (A&E) - coming to the A&E department

Visiting - about your visit to hospital

If you are coming to our hospital as an outpatientm you will have a letter from us. To help you understand your letter, download Your appointment at southend university hospital [pdf] 1MB