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AttendAnywhere video consultations
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AttendAnywhere video consultations
Attend Anywhere is a secure NHS video call service for consultations to take place between a healthcare professional and a patient. It reduces the need for a patient to attend the hospital for an appointment, saving you time, energy and money, and it gives healthcare professionals the functionality to share important health information virtually and securely.
All you need is:
- an internet enabled device, like a smartphone or tablet, or a computer or laptop with webcam, microphone and speakers
- a reliable internet connection
- Chrome, Safari or Edge web browser on your device
- a quiet and private place to have your appointment.
To attend your appointment
Watch the ‘How to Guide’ video (above) to learn how to attend your appointment or follow the instructions set-out below.
- Five minutes before your appointment is due to start, click on the relevant clinic link below or enter the clinic link found in your appointment letter into your web browser.
- Enter your name and date of birth and accept the terms and conditions – this information will help us identify you and is not stored after the consultation.
- When you’re ready to start your video appointment, click on the 'Start Video Call' button – you will enter the waiting room and see yourself on the video. Please note: the waiting room is private and you will not see other patients.
- Your healthcare professional will join you when they are ready for the appointment. They can notify you if they are running late.
AttendAnywhere will automatically test your equipment (microphone, camera, sound and internet connection) before you start your call.
We will not store the details you submit and any details will be transferred securely. The video call is free (except your internet usage charge) and data is not used whilst you are in the waiting room. We recommend that you connect to your home or work Wi-Fi to avoid using your mobile data allowance.
Further support and guidance
Further support and guidance
If you have any difficulties, please refer to the AttendAnywhere troubleshooting page at https://help.inductionhealthcare.com/video-call/troubleshooting/common/troubleshooting.htm.
If you are still experiencing a problem joining your call, please contact the service you are due to meet with - details of how to contact can be found on your appointment letter.
Choose your clinic
Click on the relevant clinic link (below) to start your video consultation.